
Empathy training:
Build connection.
Improve results.
Research has shown time and again: a connected team is an effective team.
Maybe you’ve tried team-building field trips and ice breakers around the office, but empathy and conflict resolution training work at the root of how people connect with one another.
My seminars are accessible, engaging, and useful the moment attendees leave the session. They’re also individualized to your business and your industry – the training I build for your team could not be given to another.
The sessions I offer are informed by years of experience and education. I’ve personally trained over 200 people in the skills and perspectives that empower them to actively show caring for others and for themselves. The Crisis Centre of B.C. trains 150 responders each year using learning tools and curricula that I wrote and developed.
In short, I have a wealth of expertise that means I can help your team come together in a genuine and lasting way. If you’re interested in booking a seminar or if you have any questions, use the contact form below to get in touch.
My Experience and Attributes:
Master’s degree in Counselling Psychology from UBC
3+ years’ experience as a trainer and developer of training content for the B.C. Crisis Centre and 9-8-8 Suicide Crisis Helpline
400+ total hrs. directly supporting people in crisis and counselling clients
Deep sense of empathy, non-judgment, cultural competency, and ethical propriety
5+ years’ prior experience as a writer and producer for CBC News Vancouver
Testimonials
“It was such an insightful and engaging presentation!
I thought Max was a very effective presenter – he spoke well and was relatable.
The level of information in the presentation was perfect – not too much that I was overwhelmed, and enough to fill the time nicely.”
- From a seminar attendee at a Canada-wide law firm